ОRIX Review and Ratings

Company Description

Orix Car Rental helps visitors navigate Japan with ease, thanks to strategic branch locations and a carefully maintained fleet. Whether you’re weaving through city streets in a kei car or touring the countryside in a hybrid sedan or SUV, Orix prioritizes comfort and clarity. Expect quick pick-up, clear policies, and helpful extras like ETC and English-language navigation—everything you need to explore confidently.

Strategic urban and airport branches

Kei, hybrid, sedan, SUV lineup

Quick pick-up and returns

ETC and English navigation

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ОRIX rating

Discover a detailed overview of ОRIX’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

★★★★★

9 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

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700+

Vehicles

60+

Employees

40+

Locations

20+

Years Experience

What customers say about ОRIX - reviews and ratings

5 of 5 | ★★★★★ | 2025-01-12

Professional, friendly, and organized. The car was in excellent condition and had all the safety features we wanted. Returning at another branch was simple and fairly priced.

Yvonne D., Zurich, Switzerland

5 of 5 | ★★★★★ | 2025-01-01

Pickup at Haneda was a breeze. Staff switched the GPS to English and showed us the ETC card. The hybrid was whisper-quiet on highways. A very well run operation.

Michael B., New York, USA

5 of 5 | ★★★★★ | 2024-12-11

Orix handled our last-minute booking gracefully. The sedan was clean and fuel-efficient, and staff were courteous. The whole process felt calm and well structured.

Ravi S., Singapore

5 of 5 | ★★★★★ | 2024-11-26

Our van for Okinawa sightseeing was spacious and efficient. Staff were patient and gave great local tips. It made our family holiday comfortable and stress-free.

Silvia G., Milan, Italy

5 of 5 | ★★★★★ | 2024-09-22

I’ve tried a few companies but keep coming back to Orix. Cars are reliably clean and staff are efficient. The return inspection is fair and fast, which I appreciate when catching trains.

Haruka O., Osaka, Japan

5 of 5 | ★★★★★ | 2024-09-22

Snow season can be tricky, but Orix prepared our car with proper tires and advice about mountain roads. Everything worked perfectly. I felt safe the entire trip.

Kaori N., Nagano, Japan

5 of 5 | ★★★★★ | 2024-09-08

I liked the straightforward contract and fast pickup. The compact was perfect for Tokyo’s narrow streets and the invoice matched the quote exactly. No surprises at all.

Ethan C., Sydney, Australia

5 of 5 | ★★★★★ | 2024-09-07

Clear pricing, clean vehicle, and helpful staff - exactly what I look for. Navigation in English kept us on track and parking sensors helped in tight spots. Would rent again.

Jasper K., Amsterdam, Netherlands

5 of 5 | ★★★★★ | 2024-09-03

We drove from Tokyo to the Fuji Five Lakes and back. The car felt new and stable, and fuel use was minimal. Returning at Shinjuku Station took less than ten minutes. Great service.

Ana P., Porto, Portugal

Looking for more information about Tokyo before renting a car from ОRIX

ОRIX ★★★★★