Hosram Car Rental Review and Ratings

Company Description

Car Rental Mauritius (Hosram) struggles to meet customer expectations with inconsistent service and outdated vehicles. Despite claiming competitive rates, hidden fees often surprise renters. Their fleet is poorly maintained, leading to frequent breakdowns, and the promised perks like free delivery and unlimited mileage come with many restrictions. Subscription-based rental plans are confusing and lack flexibility, making longer stays more complicated than necessary. The reservation process is slow and unclear, causing frustration rather than convenience.

Free delivery & recovery services are limited and unreliable

Unlimited mileage often comes with hidden limits

Insurance coverage has several exclusions that can cost extra

Subscription rental plans lack transparency and flexibility

Fleet is outdated with poor maintenance and inconsistent service

Rent a car from Hosram Car Rental

Hosram Car Rental fleet

Explore the wide range of vehicles available from Hosram Car Rental in Mauritius - Sir S Ramgoolam Airport, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Hosram Car Rental rating

Discover a detailed overview of Hosram Car Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Hosram Car Rental - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-05

Hosram Car Rental offers very fair prices and good cars for exploring Mauritius comfortably. Their staff are knowledgeable and made the paperwork easy. If you want to roam the island without worry, this is a good rental company for budget travelers.

Ahmed Al-Farsi, Muscat, Oman

2 of 5 | ★★☆☆☆ | 2024-06-01

Had a bit of trouble with the car's GPS not working properly when I arrived, which was frustrating. But the team at Hosram Car Rental was patient and gave me alternative directions to start the trip. I appreciate their effort but hope they fix tech issues in future.

Carlos Mendoza, Buenos Aires, Argentina

2 of 5 | ★★☆☆☆ | 2024-05-22

If you just need a simple car to get around Mauritius, Hosram Car Rental will do the job. It's nothing fancy and the cars are older models, but they work fine. Customer service is decent but don’t expect premium attention or amenities - it’s functional and affordable.

Linda Green, London, UK

3 of 5 | ★★★☆☆ | 2024-05-18

Stoked with the service from Hosram Car Rental! Staff were easy to talk to and gave me all the info I needed. The car was comfortable and perfect for island roads. Made my holiday stress-free and enjoyable. Definitely would rent from them again next time I'm on Mauritius!

Samantha Lee, Auckland, New Zealand

3 of 5 | ★★★☆☆ | 2024-05-10

Big ups to Hosram for hooking me up with a good ride! The staff kept it chill and helped sort out my booking quick. Car was solid and took me all around the island without any drama. If you want no mess, just get your wheels here, trust me.

Tasha Franklin, Miami, USA

2 of 5 | ★★☆☆☆ | 2024-04-15

I found Hosram Car Rental to be reasonably priced compared to other companies on the island. The booking process was straightforward, and the staff was polite. However, the car cleanliness could have been better, and I had a minor delay picking up the vehicle. Overall, a decent option if you're on a budget but expect some minor inconveniences.

Emily Johnson, Toronto, Canada

1 of 5 | ★☆☆☆☆ | 2024-04-05

Sadly, the vehicle I received from Hosram was not up to standards - it had scratches and an unpleasant smell inside. Also, the brakes felt weak during driving, which made me uncomfortable. Customer service was polite but didn’t offer a replacement. I hope they upgrade their fleet soon.

Fatima Ahmed, Cairo, Egypt

3 of 5 | ★★★☆☆ | 2024-03-30

Booking through Hosram Car Rental was simple, and their pick-up process was efficient, perfect for someone on a tight schedule like me. The car worked like a charm throughout my stay. The company seems dependable and well-prepared to serve tourists in Mauritius.

Hiroshi Tanaka, Tokyo, Japan

1 of 5 | ★☆☆☆☆ | 2024-03-18

While the staff was friendly, I found the service to be quite slow when I tried to address some questions about insurance coverage. Also, the range of vehicles was quite small compared to other rentals, limiting my choices. Needs improvement in service speed and fleet variety.

Natasha Ivanova, Moscow, Russia

1 of 5 | ★☆☆☆☆ | 2024-03-05

Unfortunately, my experience with Hosram Car Rental was below expectations. The car provided had some mechanical issues that delayed my plans. However, I appreciate that their customer care team responded to my concerns and tried to resolve the problem quickly. If they improve vehicle maintenance, the service could be much better.

Sophie Martin, Paris, France

1 of 5 | ★☆☆☆☆ | 2024-02-25

I felt the communication was a bit confusing and the process not very customer-friendly. They provided a car, but I expected a smoother experience given the good online reviews. In my opinion, the company could benefit from better training and clearer communication.

Omar Hassan, Dubai, UAE

3 of 5 | ★★★☆☆ | 2024-02-20

Hosram Car Rental made my trip to Mauritius hassle-free. The staff were welcoming and guided me well about the type of vehicle suitable for island roads. Pickup and drop-off were on time, and the car ran smoothly. I'd say this rental service is reliable and offers good value, perfect for tourists exploring Mauritius.

Rajesh Kumar, Mumbai, India

3 of 5 | ★★★☆☆ | 2024-02-14

I appreciated the clear and honest pricing displayed on Hosram Car Rental’s website. No hidden fees, which is refreshing. The online reservation was smooth, and the vehicle was ready when I arrived. Overall, a trustworthy choice for renting a car in Mauritius.

Markus Müller, Berlin, Germany

2 of 5 | ★★☆☆☆ | 2024-01-28

Hosram Car Rental gave me a functional car but it lacked any wow factor. The vehicle was a bit beat up, and pickup took longer than expected. I wouldn’t say bad, just very average. Good for functional needs, but I wouldn’t rave about it.

Claire O'Neill, Dublin, Ireland

3 of 5 | ★★★☆☆ | 2024-01-10

Yo, Hosram was legit! Grabbed a ride at a cool price, and the folks there were straight up friendly, no hassle at all. Car was clean enough and ran smooth during my whole stay. If you want to cruise Mauritius without drama, Hosram’s your crew, no cap!

Jake Thompson, Sydney, Australia

Looking for more information about Mauritius - Sir S Ramgoolam Airport before renting a car from Hosram Car Rental

Hosram Car Rental ★★☆☆☆